Role Overview:
Overlook the entire work order process (opening to closing/invoicing) for internal and external customers, ensuring that all the relevant documentation is made available and filed accordingly.
Responsibilities:
Prepare daily/ weekly workplans based on the priorities for the warranty request of different sections withing the company
Make modifications to workplan based on job progress
Coordinate with customers about the execution of warranty services
Provide feedback to customers about job completion times.
Provide a weekly report to the Service Manager relating to the claims submitted/approved by the manufacturer during that week
Manage service request schedule software for all service requests internal and external customers.
Qualifications & Requirements:
At least five (5) subjects CXC (including Principles of Business).
Certificate/Diploma/ Degree in Business Administration/Business Management OR
Certificate/Diploma/ Degree in Business Chemistry/Physics
Competent in Microsoft word & Excel
Ability to manage large quantity of information.
Benefits:
MACORP offers a competitive remuneration and benefits package; including meals, non-contributory medical and life insurance, pension, uniforms, monthly incentives, continuous professional development training, paid monthly time off and credit union access.
Interested persons can submit their CV with Cover letters to the Human Resources Department via email recruitment@macorpgy.com.
